UK-wide mail-in repairs
Post your device to TechLabs for repair
Get a free quote online, send your device to us, and we’ll repair it before returning it with tracking.
Phones, tablets, laptops, PCs, game consoles and other tech.
What to expect
Quote first
We confirm the repair cost before you send anything.
Clear instructions
Once accepted, we email you the details for posting your device.
Tracked return
After repair and payment, your device is returned with tracking.
How mail-in repairs work
A simple process for customers who can’t visit us in person.
1
Request a quote
Tell us the device and fault.
2
Send it in
Accept the quote and post your device.
3
We repair it
We inspect, repair and test the device.
4
Return delivery
Pay securely, then we send it back tracked.
Before sending your device
- • Use a sturdy box with plenty of padding.
- • Include your name and quote reference inside the parcel.
- • Remove unnecessary accessories unless we ask for them.
- • Use a tracked postal service and keep your receipt.
Good to know
- • You stay in control before any repair work goes ahead.
- • If the diagnosis changes, we contact you first.
- • Passcodes are optional and only used for testing.
- • Turnaround depends on the device, fault and parts availability.
Frequently asked questions
Do I pay before sending my device?
No. Request a quote first. You only send your device after you accept the quote.
How long does it take?
It depends on the fault and parts availability. We’ll give an estimated timeframe with your quote.
Do you need my passcode?
Only if testing requires it. You can leave it blank if you prefer.
What if it can’t be repaired?
We’ll contact you before taking any next steps, so you can decide what to do.
Ready to get your device repaired?
Send us the details and we’ll reply with your quote and next steps.